Once your family or employees and premises are safe, we identify the source of the problem and minimize additional property damage. We take the time to properly educate and inform you about the science and logistics behind a water recovery plan; including how we handle each step of the process and why we are meticulous about each phase.
TYPES OF WATER LOSS
A water loss is categorized based on the range of contamination. This takes into consideration both the original source of the water and any contaminants with which the water may have come into contact. Once defined, the category of the loss will dictate the required protocols for a portion of the water recovery plan.
In short, defining the category is important in how it relates to the affected building materials, contents and cleaning of the property and what will be disposed of or saved.
Category 1:
also known as
‘Clean Water’
Category 1 water originates from a sanitary water source and does not post a substantial risk from dermal, ingestion, or inhalation exposure.
Examples
Category 2:
also known as
‘Gray Water’
Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.
Examples
Category 3:
also known as
‘Black Water’
Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.
*Category definitions were gleaned from the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration (2015) 4th Edition
